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SAMSUNG J7 PRIME NOT STARTING

(Topic created on: 13-03-2023 02:49 PM)
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aayoush
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I was using my suudenly it closed, I tried to restart the phone but it doesn't . After 12 hrs it restarted and only Samsung logo comes and then a screen comes where it is written "Installing system update" nothing else. Help me to solve this issue !

 

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BandOfBrothers
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Try goofing upto Smartswitch to see if this helps.

If nkt and you can't access the phone to factory reset then you may need to let a Samsung Service Centre have hands on with your phone @aayoush 

https://www.hardreset.info/devices/samsung/samsung-galaxy-j7-prime/ 

I wish you all the best with this. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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