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Original topic:

Samsung J7 2017

(Topic created on: 16-04-2018 08:59 PM)
Delilah93
First Poster
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Other Smartphones

Hello.Can somebody help me with my phone..Screen cracked but it was still going.today i dropped ot again on accident and it broke .the screen is black and the phone is trying to turn on but no success.and it is making weird sounds..can i turn it off somehow?the sounds are scary sometimes.

I know i have to replace the screen but i dont know what to do with the sounds.pleeeaase help me somebody

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1 REPLY 1
BandOfBrothers
Superuser II
Superuser II
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Other Smartphones

Try holding down the power button for approx 15 seconds. 

 

If no joy then the phone will power down when the battery is depleted. 

 

A Samsung Service Centre will be able to assess the damage both with the screen and to see if any internal damage has occurred from the two drops. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.