25-09-2017 07:27 PM in
Other Smartphones
Every time I press the Off button it goes on for a bit and it turns itself OffHello everyone.So yesterday I got a serious problem with my phone.I left my phone alone for a bit and when I came back I noticed that my Wifi was off.I tried to turn it on but everytime I would press the grey ON button,it would just turn itself off.After searching on the web I couldn find a solution that would work.So frustrated I decided that the best was to just Factory Reset my phone.I thought this would solve the problem.I was wrong.I started the normal welcome wizard when you get a new phone and I couldn verify my account since my Wifi wasnt working.I tried using mobile data but it will just give me a "no connection" error.At this moment my phone is unusable since I cant get past that screen.Is there anyway to fix it? Switching it for a new one isnt really an option for me.I took a photo with my other phone just so you see whats happening.Any help is appreciated!
Solved! Go to Solution.
25-09-2017 08:03 PM in
Other SmartphonesAs a Factory Reset which is usually a last resort to cure issues hasn’t worked and your no longer able to access the phone I’d suggest to visit a Samsung Experience Store or Samsung Service Location @Axys
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
25-09-2017 08:03 PM in
Other SmartphonesAs a Factory Reset which is usually a last resort to cure issues hasn’t worked and your no longer able to access the phone I’d suggest to visit a Samsung Experience Store or Samsung Service Location @Axys
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
03-10-2017 06:46 PM in
Other Smartphones12-04-2019 10:54 PM in
Other SmartphonesAnyone can help me with same topic , tried everything mentioned above plus went to repair shop no results. Thanks