25-09-2017 07:27 PM in
Hello everyone.So yesterday I got a serious problem with my phone.I left my phone alone for a bit and when I came back I noticed that my Wifi was off.I tried to turn it on but everytime I would press the grey ON button,it would just turn itself off.After searching on the web I couldn find a solution that would work.So frustrated I decided that the best was to just Factory Reset my phone.I thought this would solve the problem.I was wrong.I started the normal welcome wizard when you get a new phone and I couldn verify my account since my Wifi wasnt working.I tried using mobile data but it will just give me a "no connection" error.At this moment my phone is unusable since I cant get past that screen.Is there anyway to fix it? Switching it for a new one isnt really an option for me.I took a photo with my other phone just so you see whats happening.Any help is appreciated!
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25-09-2017 08:03 PM in
As a Factory Reset which is usually a last resort to cure issues hasn’t worked and your no longer able to access the phone I’d suggest to visit a Samsung Experience Store or Samsung Service Location @Axys
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
05-06-2023 09:33 PM - last edited 05-06-2023 09:39 PM
It was probably the wifi card. The newest 5.1 update that went to the Fold3's and S21's in
Re: Wifi switching off itself - Page 3 - Samsung Community
I'm gathering evidence to open up a class action lawsuit, because in my instance it happened right after the warranty ended (otherwise they would have had to fix or replace the phone). However, I wouldn't have guessed that this has been happening with Samsung phones for this long. I'm 32, grew up with computers, have had smart phones since they became mainstream technology, and I've NEVER had this issue happen with any other phone brand.