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Original topic:

Samsung J5 2016 Wifi problem

(Topic created on: 25-09-2017 07:27 PM)
Axys
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Every time I press the Off button it goes on for a bit and it turns itself OffEvery time I press the Off button it goes on for a bit and it turns itself OffHello everyone.So yesterday I got a serious problem with my phone.I left my phone alone for a bit and when I came back I noticed that my Wifi was off.I tried to turn it on but everytime I would press the grey ON button,it would just turn itself off.After searching on the web I couldn find a solution that would work.So frustrated I decided that the best was to just Factory Reset my phone.I thought this would solve the problem.I was wrong.I started the normal welcome wizard when you get a new phone and I couldn verify my account since my Wifi wasnt working.I tried using mobile data but it will just give me a "no connection" error.At this moment my phone is unusable since I cant get past that screen.Is there anyway to fix it? Switching it for a new one isnt really an option for me.I took a photo with my other phone just so you see whats happening.Any help is appreciated!

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BandOfBrothers
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As a Factory Reset which is usually a last resort to cure issues hasn’t worked and your no longer able to access the phone I’d suggest to visit a Samsung Experience Store or Samsung Service Location @Axys

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers
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As a Factory Reset which is usually a last resort to cure issues hasn’t worked and your no longer able to access the phone I’d suggest to visit a Samsung Experience Store or Samsung Service Location @Axys

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Axys
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Well,I ended up going to a phone repair store near me and they fixed it.Not sure what is was.Thanks for the help anyway.
Ari82
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Anyone can help me with same topic , tried everything mentioned above plus went to repair shop no results. Thanks

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SasamiPie
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It was probably the wifi card. The newest 5.1 update that went to the Fold3's and S21's in

  1. Samsung s21 5g turn on wifi automatically is greyed out and not working - Samsung Community
  2. Re: Wifi switching off itself - Page 3 - Samsung Community

    I'm gathering evidence to open up a class action lawsuit, because in my instance it happened right after the warranty ended (otherwise they would have had to fix or replace the phone). However, I wouldn't have guessed that this has been happening with Samsung phones for this long. I'm 32, grew up with computers, have had smart phones since they became mainstream technology, and I've NEVER had this issue happen with any other phone brand.

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SasamiPie
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What inevitably happened with this phone? Did you just throw it out and get a new one?

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