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Original topic:

Samsung Health cannot be used and signed in

(Topic created on: 17-01-2021 11:39 AM)
Muse_17
First Poster
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Other Smartphones

I have just bought Galaxy Fit 2 and already downloaded Galaxy Wearable with all plug-ins required. But I cannot access to Samsung Health application as it requires me to sign in using Samsung account. It always freezes on the log-in screen with blue-green circle spinning around. There is no skip [log-in] button available either. What I have tried includes clearing the app's caches and data, also reinstalling the app for a few times. Unfortunately, the application still cannot be accessed.

 

Is there any suggestion or all I have to do is to wait for the next update? 

 

Thank you in advance. 

 

P.S. I use the band with my non-rooted phone operating on Android 10. 

   

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Jord
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Other Smartphones
Just came across this issue, have you now found a solution for it
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