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Samsung Gt-P5100 (Youtube and many applications not working)

(Topic created on: 17-04-2020 11:56 AM)
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Paskistan
Student
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when i open youtube app on Samsung Gt- P5100, it shows "A new version of YouTube is available Install it now from Gppgle Play" but when i open Google Play Store, latest version of YouTube is already installed.
how can i fix this?

12 REPLIES 12
AsadM
Moderator
Moderator
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Hi there. Hope you're doing well. Is the software on your tablet on the latest version? Where did you buy your tablet from? Also, where are you based?
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Paskistan
Student
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Hi 

 

Thanks for your prompt reply. i am in PAKISTAN. My Tab is shwoing latest Software is updated. I bought a used tablet from the Market for my kids. But now many applications I can't find on Google play and specially youtube is not working. I suppose its an old version and it needs some upgradation

AsadM
Moderator
Moderator
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Thanks for confirming. You can speak to our friends in Pakistan for guidance with this. They can be contacted via this link: https://www.samsung.com/pk/info/contactus/
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doquocanh1310
First Poster
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hello, i'm from vietnam. And i have the same problem. Pls help me. Sorry for my english
SaudA
Troubleshooter
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Hi @doquocanh1310, please use the following link to get in touch with our colleagues in Vietnam: https://www.samsung.com/vn/support/

They'll be able to guide you further.
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Queen_R
First Poster
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Hi there! I have the same problem for my Samsung galaxy tabout 10.1 gt  p5100. I have YouTube installed but it wont work properly, i have have installed and installed it a couple of times but always end up with thE "a newer version of YouTube is available, please update". Also, i can't seem to use Netflix too... I'm currently based in Riyadh, KSA. Thanks in adavance...

SaudA
Troubleshooter
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Hi @Queen_R, I'd recommend reaching out to our colleagues in KSA, so they can support you with this: https://www.samsung.com/sa_en/info/contactus/
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bojick
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Hi, I have same problem with my gt p5100 it doesnt work now on youtube. Im living here in the Philippines, can you help me?
radhikamehra
First Poster
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Hi I am from Singapore and experiencing same problem unable to start  and update YouTube