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Samsung Galaxy S8 pin is not working when restart , i dont a factory reset , as I sont want to loose all my pics . what to do

(Topic created on: 07-11-2020 10:08 PM)
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Sonai_phone
First Poster
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Samsung Galaxy S8 pin is not working when restart , i dont want a factory reset , As I dont want to loose all my pics .

Any ways to get data backup and reset my pin ..

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2 REPLIES 2
littlephone
Explorer
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Is it something wrong with your touch screen? Or did you forget your password? If your turned on Samsung Cloud before, there's nothing to worry about when resetting as it automatically syncs when you log in again
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AndrewL
Moderator
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@Sonai_phone: If you're unable to get past the lock screen then I recommend signing in to Find My Mobile via the link below using your Samsung account details, where you can remotely unlock your phone. 

 

https://findmymobile.samsung.com

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