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Original topic:

Samsung Galaxy S7 (SM-G930F) UNABLE TO BLUTOOTH media files to "other brand" mobiles

(Topic created on: 08-02-2017 11:46 AM)
annoyedlady
First Poster
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Other Smartphones

 Bought this phone from virginmedia on a 2 year contract at the end of November 2016.

The problem is I can blutooth media files to other samsung mobiles, but not to other makes/brands.

  Virginmedia mobile support were unable to sort the problem in a 3 hour Remote Assist telephone session either.

  They said it was a known issue and advised me to contact samsung support.

My £650 S7 cannot blutooth media files to my husbands £450 sony xperia X.

 Both phones are flagship models and cannot communicate with each other via blutooth.

  Has anyone else had similar problems and/or do they know if there is a fix out there please?

  We would both be very gratefull. This is my first post and I have had a good look about the site and have not found anything that might help, thankyou 

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KellyM
Moderator
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Other Smartphones

Hi @annoyedlady, thanks for posting!

 

This seems rather odd.

 

Can you provide more details about what other makes/brands of phone you've tried to share files with via Bluetooth?

 

Can the other Samsung mobiles that you've successfully transferred files to send files to the Sony Xperia X?

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