Samsung galaxy s7 issue

[Bev54]

I have a Samsung galaxy s7 and recently the password on the mobile hotspot disappeared and unfortunately i am unable to connect other samsung galaxy phones to the mobile hotspot on my s7 does anyone have any ideas as to rectify this problem please ? 

[ScrappyCocos · Accepted solution]

Hi!

Try and turn off your Hotspot connection and restart your phone. When your device is back, go to your Hotspot connection and turn it on. See if it shows the password now.

[Bev54]

Thank you i have tried that and i have cleared the cache partition on the phone aswel x

[ScrappyCocos]

Did this sorted your issue? If yes, please mark the answer as a solution.

Thank you

[Bev54]

Thank you i have tried that and i have cleared the cache partition aswel, no joy though x

[ScrappyCocos]

Can you take a screen shot for me and post it here, to see the actual status of your Hotspot.

Thank you

[Bev54]

It won't let put screenshot in here, there is nothing on my keyboard to access to send them on here

[Bev54]

I am sorry please could you tell how i would mark an answer as a solution ?

[BandOfBrothers · Accepted solution]

Hello @Bev54 

This thread from our Samsung Community in the US may help > https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-do-I-locate-my-mobile-hotspot-pass... 

Other help via > https://samsungtechwin.com/how-to-find-my-hotspot-password-on-samsung/  and https://www.technewstoday.com/how-to-find-hotspot-password-on-samsung/ 

I wish you all the best. Take care.  😎 

[ScrappyCocos]

Just press the plus button you find in front of the comment text box in members app, then you will be able to post a screenshot.