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Samsung galaxy s6

(Topic created on: 07-03-2022 10:08 PM)
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jayjay30
First Poster
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My camera is blurry and on videos sometimes. 
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6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
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Hi @jayjay30 

 

Please ensure your camera lenses are wiped clean and are not damaged and then ensure you have no pending software updates.

You can clear the cache in Settings,  Apps,  Camera, Storage, Clear Cache. 

If your still experiencing issues then use the phone's diagnostic tools in the Samsung Members App under the GetHelp section.

There is also a test via the phone's phone app and dialing *#0*#

A Samsung Service Centre can check out the phone too.

I wish you all the best. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

jayjay30
First Poster
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Its not that you stupid its the cheap camera init. I will not buy ***** Samsung stuff again screens are ***** as well.
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BandOfBrothers
Samsung Members Star ★★
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I'm certainly not stupid @jayjay30 

Have a nice day. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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jayjay30
First Poster
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Yes you are.
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jayjay30
First Poster
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My camera is blurry you stupid
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ChelseaH
Voyager
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@jayjay30 Our Samsung Community is a friendly environment where users are able to chat, ask for help with anything Samsung and help others with issues they are experiencing. Do not use abusive language, or be abusive towards other members of the Community. This is not acceptable behavior and you're more than welcome to check out our Community Guidelines here > https://eu.community.samsung.com/t5/news-rules-faqs/community-guidelines/m-p/97#M2

We're always more than happy to help here, and the troubleshooting solutions provided above are spot on. If you require further assistance with your S6, you can visit your local Support Centre to have this inspected.