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Original topic:

Samsung Galaxy S6 Stuck in safe mod

(Topic created on: 22-02-2018 11:33 PM)
jonnybisset
First Poster
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Other Smartphones

I recently got a new battery fitted into my phone now it is saying its in safe mode and have tried many/multiple attempts to turn it off and does not work. My volume down key doesnt work at all so i cant use it to try that method is there any other ways i can get this to turn off?

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

Hi @jonnybisset

 

Normally to escape Safe Mode a person long holds the power key and then fap restart. 

 

Who replaced the battery for you as they may have caused this ?

 

Does your phone model have a non user removable battery  ? 

 

If its by an unauthorised shop then the warranty will be voided. Id suggest to go back there. 

 

If it was by an authorised Samsung Service Centre location then please return for support. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.