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Original topic:

Samsung Galaxy A71 Starting up issue

(Topic created on: 15/01/21 18:06)
MarcForrest
New Member
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Other Smartphones

Hi there, My Samsung Galaxy A71 had something stuck in the charging port, removed it with an air canister. However the phone keeps blacking out, I`ve charged it for a while and all it keeps doing is showing the first start up screen and turning off and on without me touching it. its on this constant loop does anyone know how to solve this would be really appreciated. it doesn`t let me access the power button as its on this constant loop. 

 

Thank you

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TessM
Moderator
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Other Smartphones

Hey @MarcForrest,

 

I'm sad to hear that. However, if the phone is not operative, I would suggest having this examined by one of our engineers. Please contact Support in your area to get this arranged. Find all their contact details here: https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/

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