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Samsung cloud pictures?

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Apprentice

Hello i managed to erase my pictures on galleri app. But the pictures are on my Samsung cloud galleri. But I have tried everything to download the pictures to the Samsung galleri app. There are no solution to download the pictures to the app again. I even tried a factory reset. There are no options on the Samsung cloud galleri other than erase.

What's the point of having this cloud?

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Moderator
Moderator
Hi @Gaspo

At this stage I recommend checking Apps > Samsung (Folder) > My Files > Images to see if the pictures are intact in this location. Furthermore you can check Apps > Google (Folder) > Photos with an active Wifi or Mobile Data connection as your images may have been archived here. Google Photos can also be accessed on your home computer by checking the following link and entering your associated Google account details: https://www.google.com/photos/about/.
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