31-05-2017 05:46 PM in
I found that unless you have done a manual sync the auto back-up doesn't always save everything. I suppose they are still ironing out the faults as we are still in the early days of samsung cloud. Have you tried checking for a google photos back-up by signing into the same gmail you used on your s6?
01-06-2017 06:34 AM in
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "