04-06-2020 08:03 PM
Hi, I've recently forgotten my secure folder pattern and can't get into the folder.
I press "Forgot pattern" on the bottom and it says "To reset your Secure Folder lock, sign in to your Samsung account".
After I choose the "reset" option, it goes to a screen that reads "Your Samsung account has been changed. To enable Secure Folder, sign in as null and reset your Secure Folder lock."
My only option after this is to select "OK" and it closes the secure folder.
I don't know what "Sign in as null" means, and I've been stuck here for an hour. Is there anyway I can fix this?
04-06-2020 08:20 PM
05-07-2020 06:49 AM
I tried this biy it's still saying that I need to sign in as null. Please help me
22-05-2021 10:16 PM
Just wondering if there's a solution to this, as I'm having the same problem to no avail!
23-05-2021 08:17 PM
Mine just suddenly worked. For no reason....
27-06-2021 10:11 PM
Merhaba klasöru kaldirmadan bu sorunu cozmenin yolu varmi null olarak oturum acmami istiyor
20-06-2022 07:38 PM
Same here on Galaxy S20.
Why can't they just believe that my fingerprints are still mine?????
20-06-2022 07:41 PM
"When you hit Reset, it should take you to a screen to enter your Samsung Account details..."
It doesn't
The next screen is the list of the account on the device, including Samsung where there's nothing like sign in as null (WHATEVER IT MEANS!) the screen before DOESN'T day anything about backups, is technically not possible to enable that secure folder.
25-06-2022 05:56 AM
Did you get this problem sort out? I would like to know because I'm having the same problem
07-07-2022 03:32 AM
having the same issue any help will be appreciated