12-02-2022 01:28 PM in
My wife and I both have the same model of phone - Samsung SM-G950F and both have up to date OS. However basic screens, ie ones we can't or haven't tailored to our requirements, are different. For example, if I select camera, the layout of the controls along the top and bottom are different from my wife's phone, eg switch between selfie and normal photo is at the bottom on mine, and at the top on hers. Others are also in different locations.
Is there any way I can reset all basic screens on the two phones to match?
The problem with this is that she is less familiar with smartphones than I am (and I basically mainly use it just as a phone, directory and camera so am far from expert). Whenever she has a problem and asks me to help, I find myself having difficulty in finding the controls she needs because they are not where I have them on mine!
14-02-2022 06:46 AM in
We're both phone's supplied by the same source i.e same mobile network or directly by Samsung @Begadoc
Are you both on the same version of software.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
20-02-2022 11:08 AM in
Possibly different sources and a few months apart. Same network, same software version.