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Original topic:

S9

(Topic created on: 07-01-2019 12:45 PM)
paulLawrence
Apprentice
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Other Smartphones

Need advice my Samsung S9 keeps opening notifications automatically when I'm doing something. ie I be typing a text message and if an email come in it will take me to the email when I'm in the middle of message. Can anyone help sort this for me 

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8 REPLIES 8
CarlH
Moderator
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Hi @paulLawrence. Can you check if this happens when your phone is in Safe Mode? To activate this, restart your phone but whilst it's powering up, keep the 'Volume Down' button held until you reach the home screen. If done correctly, Safe Mode will be displayed in the bottom left corner. Let me know how you get on. 

paulLawrence
Apprentice
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Yes it's now in safe mode so does it when safe mode was off cheers 

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CarlH
Moderator
Moderator
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Just to confirm, is everything fine in Safe Mode? 

paulLawrence
Apprentice
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Yes seems ok in safe mode 

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ChrisM
Moderator
Moderator
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This would suggest that a recently downloaded app may be causing the problem. You may need to uninstall any recent apps one by one to find the culprit.

 

Let us know how you get on @paulLawrence.

paulLawrence
Apprentice
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I will try that see if that helps thanks for advise Chris
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paulLawrence
Apprentice
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I delete two recent apps and so far seems to be working thanks again
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ChrisM
Moderator
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Our pleasure, @paulLawrence.

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