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I dropped my fone and it cracked my screen I even had a screen protector on it which cracked as well. I thought 1 it was tested for this and 2 it had gorilla glass so was toughened. 

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Superuser I
Superuser I

😞 Sadly they are not unbreakable did you purchase the insurance? 

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Superuser I
Superuser I
Gorilla Glass 5 is improved from the 4 but if the phone hits the floor in certain ways then this can cause it to shatter. A screen protector can go some way to help protect from scratches.

This is one reason I apply a case or skin to add more grip.

My advice comes from being a UK Samsung Phone User.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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