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S8+

(Topic created on: 14-07-2020 07:19 PM)
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Mookuh
First Poster

‎14-07-2020 07:19 PM

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I recorded concert videos last year and the audio was absolutely flawless, but I recently recorded another concert video and the recorded audio seems to only play on one channel. I moved the video file to another device and the issue still persisted. Should I just go to a service center or do you guys have advice on how to fix this? 

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BandOfBrothers
Samsung Members Star ★★

‎15-07-2020 06:03 AM

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I assume there is no debris in the ports etc ?

 

Perhaps go over to your dial pad and type in *#0*#, this will bring up a number of tests.

 

A Samsung Experience Store or Samsung Service Centre would be able to run a diagnostic test.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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