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Original topic:

S8 video starts recording by itself.

(Topic created on: 28-06-2017 12:55 AM)
RedBenk
First Poster
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Other Smartphones

Whilst trying to use the camera to take photos, it keeps switching to video mode and starts recording. I'm not catching any buttons did why does it do this?

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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

Hi

 

My s8 does not have this issue. 

 

If nothing is showing in the settings that could be causing this then I'd try closing down the app and try again. 

 

Hopefully a back up and factory reset won't be necessary but is an option if a clear of the system cache does nkt work first. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

SteveOliver
Apprentice
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Other Smartphones
Yes, I have exactly the same problem, usually when I zoom in, the camera starts video recording when I don't want it to. It's very annoying and I can't work out why. I had to delete 7 unwanted videos tonight.
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SteveOliver
Apprentice
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Other Smartphones
Seriously? No, this happens regularly and between on/off cycles.
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