18-03-2018 02:37 AM in
My s8 is playing up I have factory reset it 3 times since owning it in October 2017
The issues I am having are as follows;
Gallery doesn't show all of my pictures
Camera doesn't save to gallery (randomly)
The phone won't check for software updates
The play store won't install apps without first closing the app and reopening it - repeat for every single app.
The phone sometimes won't ring out first attempt so have to keep trying to dial out or wait a while.
Any help is massively apreciated. Thanks, Callum
Solved! Go to Solution.
02-04-2018 02:56 PM in
Turns out it was the sd card not being fast enough. Changed for Samsung one and it's fixed and updating thanks guys
18-03-2018 04:36 PM in
With all those issues @Cpadfield and the fact you've factory reset the phone 3 times and still experiencing the same issues I'd suggest contacting Samsung and having them take a look at the phone, if you live near a Samsung centre then just pop in, here how to contact Samsung UK here.
18-03-2018 05:44 PM in
May I ask has the phone ever been dropped ?
Has the phone possibly had water get inside it ? Check the water sensors have not been tripped- one is usually in the sim card tray.
If any of the above applies then Samsung will possibly say the phone manufacturing warranty is voided.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
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22-03-2018 12:17 AM in
22-03-2018 12:18 AM in
02-04-2018 02:56 PM in
Turns out it was the sd card not being fast enough. Changed for Samsung one and it's fixed and updating thanks guys