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Original topic:

S8 service provider update has stopped

(Topic created on: 20/07/17 17:28)
Parm
First Poster
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I keep getting this message constantly especially when I connect to Wi-Fi, I keep on having to close the message by clicking on the close app. I've already contacted three and got a SIM swap but it's still there. I've tried o2 SIM on the s8 and it still comes up with the message of service provider update has stopped. I bought the phone on 7 May and already getting this constant problem maybe every 20 30 mins please help 

91 REPLIES 91
Raghebhnl
Apprentice
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Sham on Samsung to make a high price phone like s8 and they didn't solve a small problem like this ..

I'm thinking like you  to change my phone to any thing else 

mukenio
New Member
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Someones said that doing a long press in the notification solved the problem

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Fadhly
Explorer
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No it doesnt. I have already lost hope with Samsung. End of story.

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Simbcfc1
Explorer
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It needs a software update to fix it but we have all been waiting since April, 

 

Shocking support 

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Fadhly
Explorer
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Why do we even bother now anyway. There will be nothing from samsung to solve this issue. Live with this bug guys.

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SachikoT
Community Manager
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We want to thank you all for your patience while we looked into these reports for you. The moderators have passed on your comments and examples to more technical folks than ourselves, which means that we can now inform you that we will be resolving this through an upcoming software update. 

 

 

We will work with our partners the channel operators to get this update our across all variants of the S8 and S8+.

 

Thank you for all your feedback that helps us improve our services.

 

^SachikoT


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terry009
Apprentice
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Now here this 

Someone is actually listening to us 

I know it's hard to believe after 3 months 

 

But don't hold your breath 

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Fadhly
Explorer
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DO SOMETHING FAST!! THE FACT THAT IT TOOK MORE THEN 3 BLOODY MONTHS FOR YOU GUYS TO TAKE ACTION JUST SHOWS THE LEVEL OF ATTENTIVENESS AND CARE YOU PEOPLE AT SAMSUNG POSSESSED!!

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Fadhly
Explorer
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Hi samsung, would you kindly let us know roughly when will this update be released?

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TimN
First Poster
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Still waiting. After two updates from T-Mobile and still not fixed. Please prioritize. Too busy working on Bixby?
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