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Original topic:

S8 service provider update has stopped

(Topic created on: 06/07/17 23:29)
Parm
First Poster
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I keep getting this message constantly especially when I connect to Wi-Fi, I keep on having to close the message by clicking on the close app. I've already contacted three and got a SIM swap but it's still there. I've tried o2 SIM on the s8 and it still comes up with the message of service provider update has stopped. I bought the phone on 7 May and already getting this constant problem maybe every 20 30 mins please help 

91 REPLIES 91
Simbcfc1
Explorer
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Soon I hope as it is a lot worse now since the last update with the phone completely freezing when switching from 4g to wifi

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Fadhly
Explorer
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Yes agree! Froze for 3 to 4 seconds!! What a load of bull!

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mrnutnut
Apprentice
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You can force stop this in apps. Not had it all day for 1st time ever. If you turn your phone off and back on it'll start again though. Just need a way to uninstall it *****

 

 

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Fadhly
Explorer
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Fadhly
Explorer
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Hi, when will this bloody freezing will stop?! Its F irritating!!
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Fadhly
Explorer
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How bloody long does samsung needs to fix this *****?

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Simbcfc1
Explorer
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Yes it's very annoying how my £800 pound phone freezes and errors all the time when switching from 4g to Wi-Fi, 

Oh and don't even get me started on Bixby!! That might come out one day too, 

Perhaps a few posts to the press on another faulty release premium phone may speed up things!!! 

terry009
Apprentice
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I think we would be better off with the exploding battery at least the would do something about it 💣💥

Raghebhnl
Apprentice
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I have talked to Samsung and after a weak they say it's a new problem !! ( i have it since i have bought my phone from two months ) and they could not find any solution untill this time 

Any one have an ideas to solve it ?? 

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Fadhly
Explorer
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Tell you what, the only way for you to avoid having this screen freeze is to get another ***** phone. I have given up hope on samsung rectifying this issue. Im serious.