07-01-2018 12:04 PM in
Other SmartphonesHi has anyone been having a problem where your s8 plus screen display keeps turning dark? I keep having to go into the setting and turning the adaptive display setting off then on. I have a feeling this happened after the last update?
Any help much appreciated
Thanks
07-01-2018 12:35 PM in
Other SmartphonesHi,
Do you have a screen protector or case fitted that could be interering with the sensors ?
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
08-01-2018 10:48 AM in
Other SmartphonesHi,
Yep I have a case. The screen is open but the back and sides and encased. Is this a problem? Seems odd that a case (considered a must for expensive phones would cause this?)
Thanks for the response....
08-01-2018 11:03 AM - last edited 08-01-2018 11:04 AM ) in
Other SmartphonesHi
Its not always a case or screen protector but checking them is a good start.
This wont probably be the issue but whats your screen timeout set at ?
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
08-01-2018 02:30 PM in
Other SmartphonesOk, where would I check that in settings?
Thanks
08-01-2018 07:43 PM - last edited 08-01-2018 07:44 PM ) in
Other SmartphonesSettings - Display - Screen Timeout.
Mines set to 2 minutes.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
01-05-2018 11:37 AM in
Other Smartphones@grandutero: Any joy with this for you by following BandOfBrothers' advice?
16-02-2019 06:24 AM in
Other SmartphonesI'm having the same issue after the update. Seems like the sensor which senses when you're on a call ( as your ear covers it, causes the screen to go dark). For me, the way I get around the issue is, just turning up the brightness. Hopefully they fix this bug soon.
02-09-2019 03:04 AM in
Other SmartphonesHeyyy
Was it fixed on the last update ????
Im afraid to update mine cz of the warning that said "u cant downgrade after this update"
wont downgrading it to the first the old version solve the problem??
Its making me go crazy !!