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Original topic:

S8 plus screen keeps going dark

(Topic created on: 16/02/19 06:24)
grandutero
First Poster
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Hi has anyone been having a problem where your s8 plus screen display keeps turning dark? I keep having to go into the setting and turning the adaptive display setting off then on. I have a feeling this happened after the last update? 

 

Any help much appreciated 

 

Thanks 

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8 REPLIES 8
BandOfBrothers
Superuser I
Superuser I
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Hi,

 

Do you have a screen protector or case fitted that could be interering with the sensors ?

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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grandutero
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Hi,

 

Yep I have a case. The screen is open but the back and sides and encased. Is this a problem? Seems odd that a case (considered a must for expensive phones would cause this?)

 

Thanks for the response....

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BandOfBrothers
Superuser I
Superuser I
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Hi

 

Its not always a case or screen protector but checking them is a good start. 

 

This wont probably be the issue but whats your screen timeout set at  ?

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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grandutero
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Ok, where would I check that in settings?

 

Thanks

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BandOfBrothers
Superuser I
Superuser I
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Settings - Display - Screen Timeout. 

 

Mines set to 2 minutes. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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AntS
Moderator
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@grandutero: Any joy with this for you by following BandOfBrothers' advice?


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Ben_aj
New Member
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I'm having the same issue after the update. Seems like the sensor which senses when you're on a call ( as your ear covers it, causes the screen to go dark). For me, the way I get around the issue is, just turning up the brightness. Hopefully they fix this bug soon.

Rootalpine
First Poster
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Heyyy 

Was it fixed on the last update ????

Im afraid to update mine cz of the warning that said "u cant downgrade after this update"

wont downgrading it to the first the old version solve the problem?? 

Its making me go crazy !!

 

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