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Original topic:

S8 oreo create apps shortcut from secure folder to home screen

(Topic created on: 14/03/18 15:51)
Bakpau
Explorer
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How to create apps shortcut from secure folder to home screen in s8 oreo.........

 

please help.

 

thanks in advance.

43 REPLIES 43
Quijar
First Poster
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I have the same problem, with my previous S7 I could have shortcuts to secure folder applications on the home screens, now with S8 (Oreo) I can not create a shortcut outside of secure folder. :mansad:

 

Thanks.

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Bakpau
Explorer
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before the oreo update, i can create an app shortcut from secure folder to home screen, but after the oreo update (samsung exp 9) that option is not there, and all the shorcut (from secure folder) in home screen are gone.

 

I tried factory reset my phone, but still no luck, look like the update, disable the function to create shortcut from secure folder.

 

please make it possible again to create app shortcut from secure folder......, can i roll back to previous version of secure folder ?

 

please help...

Bakfiets
Apprentice
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Same issue here.I'd like to have a statement from samsung regarding this issue. Safe folder is extremely important to me, but without shortcuts it's close to pointless from a productivity point of view...fix this please.

AntS
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Hi guys. :robothappy:

 

I've asked our software team about this one, and will get back to you as soon as I can with an answer for you.


Bakfiets
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Hello, any answer yet? Also, could you clarify if the same change was made on the galaxy s9 that you can't shortcut anything anymore out of the secure folder?
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robertdusik
Apprentice
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@AntS: Please do. I'm also dealing with the same issue and it really is a showstopper for a KNOX secure folder.
Looking forward to any solution. 
Robert

Bakfiets
Apprentice
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Hi robert,
A friend of mine that has this issue wrote an e mail to samsung.He received a reply from them. They stated that this feature wont be available anymore due to a change in security policy from google.It seems from the mail that google is behind this rather than samsung.It looks like we can forget about shortcuts..😑 sorry for the news.
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robertdusik
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Hello @Bakfiets,

thanks for the SAD information. I really believe that this is not a permanent STATE as for me it critically changes my perception of use of KNOX.

I'll still wait also for final feedback from @AntS but knowing that it probaby will be the same as you've already provided.

Appreciate.

Robert.

AntS
Moderator
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Hi guys.

 

No answer on this as of yet, but the software team have replied to me saying that they are looking into it.


Bakpau
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Many thanks for the follow up,
from my understanding, secure folder is an app, anything is programable because it's an app, it should be possible, isn't it ? or revert back to the previous version of the app, is that possible ?
K8marieuk
Apprentice
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Same problem here on S8 plus, as I have 3 banking apps in my secure folder it's very inconvenient. Hope Samsung release a workaround for this. 🙄

raistlin85
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that's awful. I hope that Samsung is going to fix it. I can say that Secure Folder is one of the main reason I buy Samsung phones.

 

Shortcuts were very useful for me...

AntS
Moderator
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Hi guys. The software team have replied to me.

 

To confirm: Oreo does not allow users to have homescreen shortcuts to apps in the Secure Folder.

 

However, in the light of the feedback you guys have given, our software team have made a suggestion to Samsung HQ to see if this can be changed. We're unable to give a timescale for how that'll go, but we'll definitely keep you posted on any news we hear on it.


Bakpau
Explorer
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tq for the follow up,

hope it'd be possible....

waiting for further respon....

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Jeilani
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I just got a galaxy s9 and I'm so disappointed. I use this phone for business and the fact that it doesn't have it sucks. Also why cant I stream videos while it's still in the process of downloading. I feel like I lost features instead of gained them

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robertdusik
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@AntS: Thanks, even if the answer is not very optimistic. Hopefeully, Samsung HQ will consider it all and will bring this functionality back to use. Without it, my productivity unfortunately goes down.

Robert

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raistlin85
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How can I contact Samsung team to suggest to make shortcuts back?

The more suggestions they will receive and the more will be the possibility shortcuts will come back.

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Niranjan
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I too wanted to add my voice.  Have an S8 and got the Oreo update yesterday and both my work email and calendar icons are missing from home screen.  Very inconvenient to go to secure folder and launch the programs from there.

agu3
Observer
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Same here. Just updated S8 to Oreo and this was the first thing I noticed: all shortcuts from secure folder gone. And is not just the shortcut but also the unread notifications number from that shortcut that was available on homescreen directly. Since I have like 20 apps in secure folder (work email, work apps, banking apps and so on) now I need to open Secure Folder and scroll and then open app. Annoying. And worrying: if there is a problem so big that they could not fix it, this means that secure folder on prev versions isn't that secure?

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Jenan
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Hi. My issue is shortcuts in general. When I updated to Oreo, all of my Firefox shortcuts on my home screen disappeared. Now, I can't add ANY shortcuts from any app to my homescreen. All of my icons are customized using Icon Changer and it's no longer working either. I actually have several apps to change icons and I've just tried them all to no avail.  Being able to customize my phone or NOT being able to customize my phone is a deal breaker for me. I used to have a Xiaomi phone and I could customize everything. I guess I'm going back to them. Samsung or Google just cut my phone off at the knees. It's one of the most important features for me and something I used several times a day. Has anyone else had this experience? I'm going to take a wild guess and day this problem extends to my secure folder as well. I wish I'd never updated.