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Original topic:

S8 notification banner

(Topic created on: 06-09-2017 06:15 PM)
Charlotte4
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hi I've had my s8 for a few weeks now and I have a small problem that's driving me nuts. I can't get Facebook notification banners on the lock screen. My phone says they're enabled and push is on on the app. I get banners for messenger and everything else that i want them for. Just wondering if anyone can help solve this? Thanks in advance.

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5 REPLIES 5
TracyR
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Hey @Charlotte4

 

Are you still having these issues?

 

Let’s try a soft reboot, to do this, press and hold the Power and Volume Down button for around 10 seconds until the phone restarts.

 

:womanhappy:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

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Charlotte4
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Hi yes I am. I reset the apps and I had notifications for a few hours, then they stopped again. I've just done the soft reboot. What does that do? Thanks for helping :smiling-face:

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KellyM
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This restarts your phone - giving it a fresh start! :smileyhappy:

 

Has it helped at all? 

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Charlotte4
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Hi, I still have no banners.

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KellyM
Moderator
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Let's try: Settings > Apps > Facebook > Notifications > On Lock Screen > Show Content.

 

Please also ensure that 'Show Silently' is not enabled. 

 

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