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Original topic:

S8 microphone on works with headphones

(Topic created on: 05-09-2017 10:08 AM)
Bigck1
First Poster
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Other Smartphones

When answering a call person on other side can't hear me unless I put phone on loud speaker or put headphones in, same for ask Google or Bixby 

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

Try a soft reboot by turning the phone Off and On. 

 

Ensure no debris is in the mic or any case or screen shield is hindering the ports. 

 

If not then a Samsung Service Location would be able to run a diagnostic on the device. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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