Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

S8+ mic stopped working with whatsapp and skype

(Topic created on: 15-05-2017 03:02 AM)
Tariq1
Student
Options
Other Smartphones

For last 2 days during  Skype and WhatsApp calls Mic doesn't work. Doesn't record audio messages

 

0 Likes

1 Solution


Accepted Solutions
Solution
BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

Ok then if the mic is working for the rest of the phones features it won't be hardware based. 

 

If deleting caches, deleting the app from the phone and via google store too then re installing isn't helping this and all the settings, permissions etc look right then if this was my situation I'd google first and contact the app owners 2nd. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

View solution in context

14 REPLIES 14
BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones
May I ask if you've had a look through the apps settings ?

Sometimes closing the app down and relaunching can help and or clearing the apps cache.

Does everything else work ok in relation to the mic ?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Tariq1
Student
Options
Other Smartphones

Yes, I have checked all the permissions. Restarted the phone. Reinstalled the apps but it is still not working 😞

0 Likes
Solution
BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

Ok then if the mic is working for the rest of the phones features it won't be hardware based. 

 

If deleting caches, deleting the app from the phone and via google store too then re installing isn't helping this and all the settings, permissions etc look right then if this was my situation I'd google first and contact the app owners 2nd. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Tariq1
Student
Options
Other Smartphones

Thanks for the help. 

0 Likes
DanZlotnik
First Poster
Options
Other Smartphones

I have the exact same problem. In the Samsung Chat they made me do a hard reset, then reinstalled eveything and worked for a few days perfectly. Now the problem is back.

If i turn the volume up and down a few times the mic comes back.

 

 

Also: same thing happens if i use a bluetooth adapter... Exact same "far-away messages" ... (super low volume imposible to understand) 

 

Did anyone fix this ???

0 Likes
Belfast
First Poster
Options
Other Smartphones

@BandOfBrothers wrote:
May I ask if you've had a look through the apps settings ?

Sometimes closing the app down and relaunching can help and or clearing the apps cache.

Does everything else work ok in relation to the mic ?

Yes it's working on everything else 

0 Likes
Belfast
First Poster
Options
Other Smartphones

Yes mic is working on everything else 

0 Likes
Belfast
First Poster
Options
Other Smartphones
It is working with everything else I have looked through the settings
0 Likes
DanZlotnik
First Poster
Options
Other Smartphones

in my devide now it works ok.

no more far away messages. 

probably a system update o a whatsapp update did the trick.

 

0 Likes