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Original topic:

S8 email disappeared

(Topic created on: 08-09-2017 09:25 PM)
LeeDowson
First Poster
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Other Smartphones

Please help!!! My slightly older emails have disappeared and i desperately need to be able to access them.... i don't know how or why this has happened but need this resolving asap???

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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

Can you log into your email server via a Computer , laptop or tablet and check your folders this way ?

 

On my own s8 I find that my older emails sometimes do not load up into my sub folders too which I think is a bug with imap email type accounts. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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LeeDowson
First Poster
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Other Smartphones

I haven't had chance to get onto a computer due to work. But i really need to be able to access these emails on my phone. 

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BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

Totally appreciate that. 

 

I'm the same but refreshing the folders on the phone sometimes has a limited result. 

 

If your using the stock Samsung email App then you could try an alternative email app from the PlayStore ?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes