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Original topic:

S8 camera portrait view issue

(Topic created on: 05/06/18 22:59)
Dchurch
First Poster
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Other Smartphones

Hi there.. whoever ends up reading this... hopefully you can help me.

 

My camera has never had an issue, until tonight. 

 

When i turn the camera to portrait the screen turns half the size and the focus is very weird.. not only that i have no button on the screen to take a photo and when swiping left or right to get the camera options/settings nothing happens and none of the previous options are shown.

 

When i turn the camera to landscape mode the full screen displays and settings and options reappear...

 

As j mentions everything worked like a dream preciously but i don't have a clue what is going on! Any help would be much appreciated!Screen shown wjen in portrait mode and swiping screen doesnt show  optionsScreen shown wjen in portrait mode and swiping screen doesnt show options

 

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4 REPLIES 4
Talí
Helping Hand
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Can you try and reset camera settings?

Do this via: Camera > Settings > Reset settings.

You can also Reset camera app via:
Settings > Apps > Camera app > storage > Clear Cache + Clear data

---------
:white-medium-star:Never gonna give you up!:white-medium-star:
Mvg,
T.K.
KateS
Apprentice
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Hey there, @Dchurch! How have you gotten on, has the advise from Tali-K helped with this?

Never gonna let you down! :smiling-face:

Wd1992
New Member
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Hi,

 

I've the exactly same issue and tried to reset camera settings, but it doesn't work.

Anyone knows how to solve this issue?

 

Thx

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Zees7
New Member
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To anyone just finding this now, the way I fixed this is by turning on split screen feature for the phone whilst in another app (I was in browser) and the other app I used for the other screen was the camera app. Then went back to normal mode (single screen,with not split screen). That fixed the problem for me.