28-12-2017 12:55 PM - last edited 28-12-2017 12:59 PM
Hi, I have two S8 phones (mine and wife) neither will update the calendar app from my Google account. I have cleared app memory and cache , restarted both phones but no luck. We also have two tablets on the same Google account which work fine. Can anyone help?
Solved! Go to Solution.
29-12-2017 06:00 AM in
I use the s8 and my calendars all sync.
On checking my phones preferences they are set up as per on...
Launch Calendar App.
Tap on the 3 little dots in top Rh corner.
Is your address right where it says Google and is it toggled On.
Pull down from the top of the phones screen to open up the Notification Shade and ensure 'Sync' is lit up.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
29-12-2017 04:16 PM in
Thanks for the reply. I have checked all you mentioned and my settings agree. I have the problem on two S8 phones; mine and my wife's which sync to the same Google account. Same problem on both.
We also have two tablets (both Samsung) which also sync to the same account - both of these are working fine, so I know the account is good.
Puzzled by this but will keep investigating.
17-05-2018 01:30 PM in
I had the same problem, eventually, I was prompted to update my email and once I had done that then everything synced back to the way it was the day before. That's the problem with Samsung email, you are constantly having to update it.
13-05-2019 02:46 PM in
My "sync now" button was grayed out and it didn't sync for weeks. It turns out I had a power saver mode on and that was causing the problem. I had to turn off power saving and the "sync now" turned on and it auto-synced.
07-07-2019 06:28 AM in
Checking the power setting solved the problem for me. I was frustrated that the sync button was grayed out but didn't connect that to the power setting. The power setting has to be at "Optimized" or "High" to be able to access the sync button.
11-12-2019 11:28 PM in
OMG! I just changed power mode to optimized and it actually worked!!! Seemingly unrelated, unless Samsung Calendar requires more power to sync than Google Calendar. I might just switch to Google Calendar instead. That's weird!