16-04-2018 11:09 AM in
Other SmartphonesMy S8 camera when turned on seems more often than not to be blurry. When it works it is fantastic but has become a real pain. Any fix or suggestions
Solved! Go to Solution.
17-04-2018 05:50 AM in
Other SmartphonesHello @Flynno
You could try the following advice.
But if that does not help and the lens is clean and the phone hasn't been dropped or water has got into the phone then a Samsung Service Centre will be able to help you further.
"Hardware test: go over to your dial pad and type in *#0*#, this will bring up a number of tests.Front Camera: Select Front Cam, align your phone and tap to take a photo. Review the quality of the photo and let us know the results. You can then tap the screen to return to the LCD test screen.Back Camera: Select Mega Cam. Align your phone and tap the ‘capture’ icon to take a photo. Verify that the flash works during this as well. Review the photo and let us know the results.Let me know if your cameras focus correctly in this mode. If they do, then it highlights a software issue, if not, then I'd recommend popping into a Service Location to have your phones looked at by a trusty engineer at a Samsung Experience Store or Samsung Service Centre location"
Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.
The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.
17-04-2018 05:50 AM in
Other SmartphonesHello @Flynno
You could try the following advice.
But if that does not help and the lens is clean and the phone hasn't been dropped or water has got into the phone then a Samsung Service Centre will be able to help you further.
"Hardware test: go over to your dial pad and type in *#0*#, this will bring up a number of tests.Front Camera: Select Front Cam, align your phone and tap to take a photo. Review the quality of the photo and let us know the results. You can then tap the screen to return to the LCD test screen.Back Camera: Select Mega Cam. Align your phone and tap the ‘capture’ icon to take a photo. Verify that the flash works during this as well. Review the photo and let us know the results.Let me know if your cameras focus correctly in this mode. If they do, then it highlights a software issue, if not, then I'd recommend popping into a Service Location to have your phones looked at by a trusty engineer at a Samsung Experience Store or Samsung Service Centre location"
Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.
The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.
18-04-2018 01:19 AM in
Other SmartphonesJust shake your phone...it works honest
26-07-2018 09:53 AM in
Other Smartphones28-08-2018 06:37 PM in
Other SmartphonesOmg! I can't believe it! I've been sat here for ages trying to figure out what is wrong...and you are right! The shake works! Was it an update that went wrong or something?????
29-08-2018 03:30 AM in
Other SmartphonesIndeed shaking it works
29-08-2018 03:31 AM in
Other Smartphones08-12-2018 11:48 PM in
Other SmartphonesOh my, I though the shaking was a nonsense, but it really works! Amazing!
08-12-2018 11:49 PM in
Other Smartphones09-12-2018 01:03 AM in
Other Smartphones
@Raul76 wrote:
Incredible! It really works!
It is, isn't it?! Just the other nighy, I was mid-video when it hit for first time in ages.
Shook it, kept going, hardly had to pause.
🙂