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Original topic:

s8 blurred photos

(Topic created on: 16-04-2018 11:09 AM)
Flynno
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My S8 camera when turned on seems more often than not to be blurry.  When it works it is fantastic but has become a real pain. Any fix or suggestions

1 Solution


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Solution
BandOfBrothers
Samsung Maker ★★
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Hello @Flynno

 

You could try the following advice. 

But if that does not help and the lens is clean and the phone hasn't been dropped or water has got into the phone then a Samsung Service Centre will be able to help you further. 

 

"Hardware test: go over to your dial pad and type in *#0*#, this will bring up a number of tests.Front Camera: Select Front Cam, align your phone and tap to take a photo. Review the quality of the photo and let us know the results. You can then tap the screen to return to the LCD test screen.Back Camera: Select Mega Cam. Align your phone and tap the ‘capture’ icon to take a photo. Verify that the flash works during this as well. Review the photo and let us know the results.Let me know if your cameras focus correctly in this mode. If they do, then it highlights a software issue, if not, then I'd recommend popping into a Service Location to have your phones looked at by a trusty engineer at a Samsung Experience Store or Samsung Service Centre location"

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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14 REPLIES 14
Solution
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

Hello @Flynno

 

You could try the following advice. 

But if that does not help and the lens is clean and the phone hasn't been dropped or water has got into the phone then a Samsung Service Centre will be able to help you further. 

 

"Hardware test: go over to your dial pad and type in *#0*#, this will bring up a number of tests.Front Camera: Select Front Cam, align your phone and tap to take a photo. Review the quality of the photo and let us know the results. You can then tap the screen to return to the LCD test screen.Back Camera: Select Mega Cam. Align your phone and tap the ‘capture’ icon to take a photo. Verify that the flash works during this as well. Review the photo and let us know the results.Let me know if your cameras focus correctly in this mode. If they do, then it highlights a software issue, if not, then I'd recommend popping into a Service Location to have your phones looked at by a trusty engineer at a Samsung Experience Store or Samsung Service Centre location"

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

PacManCan
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Just shake your phone...it works honest

BillQ36
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After trying the tests and getting no result, I can confirm that the shaking thing works a treat. First go.
Ccole
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Omg! I can't believe it! I've been sat here for ages trying to figure out what is wrong...and you are right! The shake works! Was it an update that went wrong or something?????

R0ni
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Indeed shaking it works :winking-face:

:thumbs-up-sign-emoji-modifier-fitzpatrick-type:

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R0ni
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thanks mate :winking-face:
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Raul76
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Oh my, I though the shaking was a nonsense, but it really works! Amazing!

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Raul76
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Incredible! It really works!
BillQ36
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@Raul76 wrote:
Incredible! It really works!

It is, isn't it?! Just the other nighy, I was mid-video when it hit for first time in ages.

Shook it, kept going, hardly had to pause.

🙂

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