13-08-2018 01:28 PM - last edited 13-08-2018 01:29 PM
When I try to call my wife it's saying invalid number but everyone else can call her, checked both phones are not blocked and the do not disturb ous off taken SIM out an powered on and off any help thanks
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13-08-2018 06:15 PM in
Just to rule out your Mobile phone account and SIM card Can you please as a process of elimination insert your SIM card in another phone and make the call.
If it works fine then I would suggest removing her number from the phone and then re enter it with a slightly different name version
A Samsung Service Centre or Samsung Experience Store will be able to help you too.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
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