Support

Open search

S7 keeps switching itself off

Highlighted
New Member

 Hi all I have a galaxy s7 which keeps switching itself off/freezing 

I have done a factory reset etc but still does it at random times throughout the day /night 

i cant trust the phone now to wake me up in the morning as it sometimes switches itself off in the middle of the night 

 

anyone had this problem or has a cure please advise

 

2 REPLIES 2
Highlighted
Superuser I
Superuser I

Have you also wiped the cache or tried running it in safe mode yet?

Highlighted
Explorer
I had this problem with my S7 Edge, I have now sent it back to Samsung for repair as it rebooted but didn't restart.
Top Liked Authors