S7 edge flickering screen

[Emmaxoxo53]

Okay so my first s7 edge i had the screen started flickering about 2 months after buying it the flickering go so bad that i couldn't even use my phone as i didn't know what had caused it to do it i just clamped on my phone insurance and receive a new device still a s7 edge then with in 2/3 weeks the new device started flickering too as i was certain i had not did anything to cause it i connected Samsung and explained everything and they arranged for it to be collected for repair about a week later i got email saying my repair was complete i received my phone and for a week it was great then the flickering started again so yet again Samsung arranged to have it collected for repair and like before received email saying my repair was complete i received my phone again everything was fine for just over a week but yet again the flickering has started again this is really starting to annoy me i dont even think Samsung has even done anything to my device as nothing has changed can anyone help me i feel angry and robbed by Samsung i paid a lot of money for my phone i have had nothing but trouble but it isn't constant as soon as it starts i turn my phone off and wait 5 mins sometimes it works sometime it don't so i have to turn it back off and leave it a little longer but its getting more and more often that im having to turn it off.

is anyone else having similar issues or have any idea what can be causing it 

[BandOfBrothers]

I did own a Samsung Galaxy s7 edge and it developed a p.o. k line which was a result of the connection issue between the motherboard and display. 

It's possible this is happening with yours. 

I can only suggest to re contact your Samsung Service Centre under the 24 Month Manufacturing Warranty. 

I'm in the UK and we have consumer laws. You'd need to check your own countries. 

[Emmaxoxo53]

Thanks I'm in uk so I'll give them a ring 

[TracyR]

Hey @Emmaxoxo53

Let's also try starting your phone up in Safe Mode – this will disable all third party applications temporarily, to see if they are the root cause of the issues you're having.

To do this: 

• Turn off your phone then hold down the Power button to turn on your phone as usual.
• Then once the Samsung logo appears press and hold the volume Down button until the home screen appears.
• Safe Mode will now display in the Left hand corner.

Does the flickering still happen? 

:womanhappy:

[Emmaxoxo53]

 it still does it when in safe mode too  

[TracyR · Accepted solution]

Just checking before you visited a Support Centre!

As @BandOfBrothers advised you would need to contact Samsung directly to arrange another repair, you can either pop in to a store or contact Support directly.

:womanhappy:

[Deadhead]

My flickering stops in safe mode.  Is there a way to tell the date apps were installed?  My kid has downloaded some new apps recently and so have I.  I have no idea where to start.