s7 Black screen

[carol b]

my S7 edge has a black screen since i tried to do a factory reset. Any ideas as to how I can get my phone to work again?

[Aklima]

Hi,
ur phone screen needs changing.

[Pugs1957]

Is there anything showing when you boot it?

[AndrewL]

@carol b: Is the phone still booting up, and the screen is unresponsive, or are you unable to power it on at all? Can you try pressing the Volume Down and Power buttons together for around 10 seconds to see if this helps at all?