Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S6 after full reset

(Topic created on: 08-02-2021 05:00 AM)
497 Views
Msparky
First Poster
Options
Hi,i have an old S6 id like my son to use but after iv wiped it the phone displays a message telling me to log in using i.d and pword,however i would have used an old email etc which i cant remember,my phone now an S10 has a totally different i.d log in for my samsung account.Any ideas how i can get around this other than sending to Samsung for a repair ?Thanks
0 Likes
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

This is a security feature @Msparky 

Perhaps the old email is still present in your list of emails if you log into your email server.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Msparky
First Poster
Options
Thanks for that,however ive no idea of any my old emails log ins so wil probs consult a mobile fone shop i jus thought id try here 1st
0 Likes