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S6 after full reset

(Topic created on: 08-02-2021 05:00 AM)
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Msparky
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Hi,i have an old S6 id like my son to use but after iv wiped it the phone displays a message telling me to log in using i.d and pword,however i would have used an old email etc which i cant remember,my phone now an S10 has a totally different i.d log in for my samsung account.Any ideas how i can get around this other than sending to Samsung for a repair ?Thanks
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BandOfBrothers
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This is a security feature @Msparky 

Perhaps the old email is still present in your list of emails if you log into your email server.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Msparky
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Thanks for that,however ive no idea of any my old emails log ins so wil probs consult a mobile fone shop i jus thought id try here 1st
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