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Original topic:

S10e Ghost touches

(Topic created on: 18-12-2020 02:57 AM)
Daaaaaa
First Poster
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Hey Community,

Since 1 month I'm having problems with ghost touches, the spots are random and all over the display, even the keyboard wont recognizes my typing 80% of the time. 

Any suggestions how to fix it or is the display straight up damaged ?
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4 REPLIES 4
Terra001
Voyager
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Hi, that really sounds not so good.
I like to help you, but if you want to have a bit more assistance, you can use this link (I think so), because you ended up in the German community 😉

https://www.samsung.com/uk/members/
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ttwa666
Navigator
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have you by any chance got a cheapy screen cover on the phone. I know by personal experience that some of the unknown Chinese cheaper makes of screen covers effect the touch sensitivity and wot not. some of these are literally microns thicker but effects the touchscreen a hell of a lot
BandOfBrothers
Superuser II
Superuser II
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Hello @Daaaaaa 

 

Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. 

 

Let us know if that works or nk




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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EpicJD5433
First Poster
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I tried that and It did not work

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