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repair

(Topic created on: 19-07-2020 05:26 AM)
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craig12
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samsung lost phone going for repair how long do they investagate this before doing something now a month in and nothing

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5 REPLIES 5
BandOfBrothers
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What has the Samsung Support Department advised @craig12  ?

 

You may have to raise a Complaints ticket with them and or the courier firm used to send off the phone if applicable.

 

I hope you get this sorted ASAP.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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craig12
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under investigation is all i am getting but how long does it take is all i want to know left me with no phone

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BandOfBrothers
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Did you post it or send it via a courier @craig12  ?

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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craig12
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samsung arranged everything

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BandOfBrothers
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Ok @craig12 

 

All the best with this.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes