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Original topic:

Recentapps softkey stopped s6 edge

(Topic created on: 13/03/17 21:29)
Jorl3
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BandOfBrothers1
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Have you tried a soft reboot by turning the phone Off and On ?
My Current Phone > Samsung Galaxy s7 edge SM-G935F. {XEU}
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Jorl3
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Pretty much tried everything ive seen on google search...soft reset..wiping cache partition....also the double tap of home key to start camera has stopped working
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BandOfBrothers1
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Back up and Factory Reset?

 

Is the double tap feature toggled on. 

 

 

My Current Phone > Samsung Galaxy s7 edge SM-G935F. {XEU}
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Jorl3
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Double tap is enabled yet..factory reset after 3 weeks with new phone not looking good.. thinking of just getting replacement...also phone has been restarting a lot...signs are not good
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BandOfBrothers1
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Hi

 

Sometimes unfortunately that's technology for you. 

 

This is the reason why phones have the ability to clear the system cache and factory reset because glitches can and will occur. 

 

If things then continue after a person has exhausted the troubleshooting processes open to them then it's time to let an authorised engineer run a diagnostic. 

My Current Phone > Samsung Galaxy s7 edge SM-G935F. {XEU}