Solved! Go to Solution.
I had the exact same issue. Fixed it from settings,lock screen, always on display, clock style.
Hope the answer helps. I had to dig deeper as I had a lot of info transferred from the old phone.
Hey @ShazA26 ,
happy to have a look at this with you. Can you send me a screenshot of what you see on the lock screen? Have you installed anything recently?
Do you have any other devices at home to take a picture of this so I can advise you further?
No worries! Can I ask if this is one of the images saved on your Gallery?
That is odd! Can you try the device in Safe Mode to see if a third party app may be causing the issue? Please follow these steps to put your device into Safe mode: Turn off your device > Power on your device normally > As soon as you see the Samsung logo, hold the volume down key > Keep hold of the volume down key until you’re onto the home screen > Safe mode will be indicated in the bottom left corner in a small black bar.