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Original topic:

Random full screen pop up ads - S7 Edge

(Topic created on: 10/05/18 15:40)
AQK
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Good Afternoon Everyone

 

Can anyone please help me with this problem? It started about a week ago, and I am getting Random full screen pop up ads.

 

It mainly happens when the phone is locked and not being used. Suddenly a random video app will start playing in the background; its especially annoying when it happens in the middle of the night.

 

I was thinking of doing a  clean reinstall? 

 

Any suggestions would be appreciated, as this is driving me nuts.

 

Thank you

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27 REPLIES 27
lacie2
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didn't work for me

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Daznol
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I have sent it to you how did you figure out exactly which app it was causing the problem

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Wendy11
Apprentice
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I read that its usually caused by the last app that you installed so I uninstalled last app and it worked

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FlorieJoy
Samsung Helper
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great thank you
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FlorieJoy
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glad you got sorted
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sam126
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For me as well


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Bearabull
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I deleted my flashlight and no success, still getting a lot of ads. How do you know which apps actually came with the phone?

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Wendy11
Apprentice
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You could try resetting your factory settings

 

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