28-05-2018 08:27 AM in
I use my Google Maps daily and have the outline "burnt" into the phone. Even whilst I'm writing this I can see the outline on the borders. I have a contract phone would this be covered in warranty?
Solved! Go to Solution.
29-05-2018 06:32 AM in
Samsung provide a 24 month manufacturing warranty @Butlpau4
I'm in the UK so here may be different to where you reside.
In the UK a person should approach the supplier of the phone in the first instance ie a mobile phone network operator if the phone was supplied as part of a pay monthly contract.
However I find that the manufacturers do tend to want to help.
Samsung have Samsung Service Centres.
So my advice is to have one or the other run a diagnostic / view the issue and they'll advise you on your options.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
29-05-2018 06:32 AM in
Samsung provide a 24 month manufacturing warranty @Butlpau4
I'm in the UK so here may be different to where you reside.
In the UK a person should approach the supplier of the phone in the first instance ie a mobile phone network operator if the phone was supplied as part of a pay monthly contract.
However I find that the manufacturers do tend to want to help.
Samsung have Samsung Service Centres.
So my advice is to have one or the other run a diagnostic / view the issue and they'll advise you on your options.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "