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Original topic:

Problem with print "burnt" onto screen of Galaxy S8+

(Topic created on: 28-05-2018 09:27 AM)
Butlpau4
First Poster
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Other Smartphones

I use my Google Maps daily and have the outline "burnt" into the phone. Even whilst I'm writing this I can see the outline on the borders. I have a contract phone would this be covered in warranty?

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1 Solution


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Solution
BandOfBrothers
Superuser II
Superuser II
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Other Smartphones

Samsung provide a 24 month manufacturing warranty @Butlpau4

 

I'm in the UK so here may be different to where you reside. 

 

In the UK a person should approach the supplier of the phone in the first instance ie a mobile phone network operator if the phone was supplied as part of a pay monthly contract. 

 

However I find that the manufacturers do tend to want to help. 

 

Samsung have Samsung Service Centres. 

 

So my advice is to have one or the other run a diagnostic / view the issue and they'll advise you on your options. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

View solution in context

1 REPLY 1
Solution
BandOfBrothers
Superuser II
Superuser II
Options
Other Smartphones

Samsung provide a 24 month manufacturing warranty @Butlpau4

 

I'm in the UK so here may be different to where you reside. 

 

In the UK a person should approach the supplier of the phone in the first instance ie a mobile phone network operator if the phone was supplied as part of a pay monthly contract. 

 

However I find that the manufacturers do tend to want to help. 

 

Samsung have Samsung Service Centres. 

 

So my advice is to have one or the other run a diagnostic / view the issue and they'll advise you on your options. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

View solution in context