19-04-2018 06:41 PM in
I keep getting pop up ads on s8. I have blocked them in privacy settings and chrome settings but they just wont stop. Any help woukd be appreciated. Thanks.
Solved! Go to Solution.
19-04-2018 07:13 PM in
I keep getting this too and it's rather annoying. Would love to know how to stop it. It started after an update at beginning of april
19-04-2018 08:34 PM in
Hey @Shewcroft! Are these ads on your lock screen? If so, please check out this guide: http://www.samsung.com/uk/support/mobile-devices/why-are-there-ads-on-my-lock-screen-and-how-can-i-g... Let us know how you get on!:robothappy:
26-05-2018 10:20 PM in
Ads keep appearing randomly, sometimes when I'm in the middle of typing something? Can I prevent this? I use a Samsung Gallery J3 2017 edition.
27-05-2018 06:02 AM in
I agree it can be annoying @Em1972
What I usually find is that a person has downloaded an app that contains ad's.
To help determine this please put your phone in safe mode which turns off all your downloaded apps and leaves the stock ones alone which can help to determine if an app is causing this situation.
If the ad's stop in safe mode then it's a case of elimination by deleting one app at a time until it stops.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
27-05-2018 09:20 AM in
27-05-2018 04:53 PM in
Thank you for your reply, in the end I have done a 'Factory Reset and put an 'ad blocker on Samsung internet and 🤞, it seems to be fine now x
27-05-2018 04:55 PM in
Thank you for your reply. In the end I did a 'factory Reset' and made sure there is now an 'ad blocker on Samsung internet and 🤞, it all seems fine now 👍
28-05-2018 01:53 PM in
We're glad you're all sorted now, @Em1972! If you need anything else, please get back to us! :robothappy:
28-05-2018 02:05 PM in