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Original topic:

Please can they fix the android 8.0 reboot error on j3 2017

(Topic created on: 13/11/18 17:31)
Ziltranite
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Hello,  I, among many others, have been experiencing the post-

Oreo-update reboot issue on my J3 2017.

As you may have seen there has been a thread regarding restarting all the time after 8.0.0 was installed. This issue cannot be repaired by resets or cache clears. This problem has been present on this Android version on other devices but there have been patches for those devices, whereas the J3's update is new and a patch has not yet been registered as required by Samsung. It is critical that this is fixed as it is leaving many users' J3 2017 devices unusable. Please can I ask us all to support the release of a patch that removes this issue. Thank you.

15 REPLIES 15
Ziltranite
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Note: ideally, please reply in support so more people see this :winking-face:

rpinto
Apprentice
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I have the same issue here!!!! Please release a fix for this problem!!!
Garfield77
Apprentice
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I for one who want this fix to happen asap phone restarted during writing this post 😠

Garfield77
Apprentice
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I for one who want this fix to happen to mine and my daughters phone coz they are not useable. I need my phone due to my health. I feel if they dont do a fix soon then samsung is gonna lose alot of customers. Always had samsung phones and never had a problem till now but if carries on i will change 

Macca27
Apprentice
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It's starting to get annoying that it's keeps restarting every so often 

Macca27
Apprentice
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Is anyone else getting Google play error message every time it restarts

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NoMatter
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same problem! reboot aftet reboot when play games! please fix it!

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Solution
ChrisM
Moderator
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Hi all!

 

There's an update to this issue on this thread here.

View solution in context

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Solution
Ziltranite
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