27-04-2021 04:54 PM in
27-04-2021 05:07 PM in
@osahon: To see if this is a potential hardware issue, please head to the Samsung Members app > Get Help > Interactive Checks > Mic, and run through the instructions. Does this return any errors? If so, please reach out to our Help Desk on 0333 000 0333, or via Facebook or Twitter, where an advisor will be able to assist you further, and arrange any necessary repairs.