Support

Open search

Part of screen has a red tint, galaxy s8

Highlighted
Apprentice

Hello!

 

I had this problem a while already but kinda gave up searching information and trying stuff out.

Contacted someone from samsung on messenger but he didnt know it aswel.

 

So lets try again๐Ÿ˜

 

A while ago i was just watching youtube and suddenly youtube crashed and closed.

Since then there has been a part of the screen just normal white and the other part has a red tint. (Look at photo, top part where the video was playing is normal, under its kinda redish.)

 

When i take a screenhot and send it to my laptop or friend its just normal.

So its just my screen.

 

Anyone any idea what this could be?

How can i fix this?

 

-Happy hollidays!

 

received_1743323625680164.jpeg

 

91 REPLIES 91
Highlighted
Highlighted

I had this same issue. I sent my phone to Samsung for a warranty claim. I should get it back in two days which makes the entire process take 11 days in my experience. They did acknowledge the problem and replaced the entire lcd setup. My friend also has an s8 active like mine and is experiencing the same red line in the same exact spot. It lines up with the top of our keyboard. Could be related to frequent keyboard use burning the lcd out. Who knows?! 

Highlighted
First Poster

I have the same problem with my s9+. Any solutions? Please

Highlighted
First Poster

Same here, changed it two times by warranty but now is gone.

Highlighted
First Poster

SOLUTION::: READ BELOW:

Highlighted

So I am sure most of you watch Youtube on your phone or maybe listen to it as you work, drive, study, etc.... (At least I did) when I started to notice this red-ish tint that was "Burnt" into my screen's pixels. It doesn't matter if I turned off my phone or reset or any trouble shooting exercises I did via AT&T or Samsung it was still there. The only solution that worked for me was to get a new phone with warranty or whatever.  Its just like they say you don't leave a TV on with no video or pixel movement. It's why screen savers on your computer are called "SCREEN SAVERS" its why where the video was playing looks fine and where the video wasn't playing has a redish tint.  Next time go full screen mode and lower the brightness to keep your screen's life to last longer. 

 

 

Simple solution::: Get phone replaced. (Read above for causes) No amount of trouble shooting will fix the issue. 

Highlighted

If i replace my screen by warranty it's ok?

Highlighted

I got my entire phone replaced. I just know I had a pixel issue. My phone looked exactly like the one on the 1st page. 

Highlighted
I don't know if it will get worse. I can live with the tint if it will remain the same(sorry for the english, i'm italian
Highlighted
Apprentice

Finally called Samsung.  Shipped in phone and after 2 weeks got same phone back with repaired screen.

Top Liked Authors