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Original topic:

Part of screen has a red tint, galaxy s8

(Topic created on: 21-12-2017 01:45 PM)
JeffreyV
Apprentice
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Hello!

 

I had this problem a while already but kinda gave up searching information and trying stuff out.

Contacted someone from samsung on messenger but he didnt know it aswel.

 

So lets try again😁

 

A while ago i was just watching youtube and suddenly youtube crashed and closed.

Since then there has been a part of the screen just normal white and the other part has a red tint. (Look at photo, top part where the video was playing is normal, under its kinda redish.)

 

When i take a screenhot and send it to my laptop or friend its just normal.

So its just my screen.

 

Anyone any idea what this could be?

How can i fix this?

 

-Happy hollidays!

 

received_1743323625680164.jpeg

 

92 REPLIES 92
JeffreyV
Apprentice
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Nope, i still have the issue.

If you did find something that fixed it please let me know too!

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Sidkapoor32
Apprentice
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I went to one of their care zones and they replaced screen for free because my phone was still under warranty 

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JeffreyV
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So it was a screen issue and not software?

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Sidkapoor32
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According to them yeah 

 

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Moffds
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I also have the same issue, if u do get the solution plz do tell.
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Pw9365
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Apparently their is a defect with the device. 

Pw9365
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I called my cell provider. Thank God for insurance! Apparently this is a known issue with s8 plus.
Pw9365
Apprentice
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I called my cell provider. Thank God for insurance! Apparently this is a known issue with S8 plus

.

missysassy
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Hello! I had the same problem and I went to one of the samsung stores. They said that it is "screen burning," which means your brightness level is too high that it burns out the screen.. something like that. They had to replace my screen to fix the issue. 

missysassy
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Screen burn

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